Key Account Executive - Phoenix, Az

Covance / Labcorp Drug Dev UK

Phoenix, AZ, US
On-site
Upsell assigned and new accounts
Liaison between client and operations
Provide ongoing service and problem resolution
Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory

Job Summary

  • Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory.
  • Function as a liaison between the client and the LabCorp operations team in relation to client needs.
  • Meet and exceed monthly retention and upsell goals on a regular basis.

Matching Summary

Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory.

Skills & Requirements

Must-have

  • Upsell assigned and new accounts
  • Liaison between client and operations
  • Provide ongoing service and problem resolution
  • Ensure customer retention
  • Recommend client-focused solutions
  • Manage client day-to-day operations
  • Upsell current book of business
  • Work with senior sales representatives
  • Provide educational material to clients
  • Resolve customer issues timely
  • Meet and exceed retention and upsell goals

Nice-to-have

  • Superior customer service
  • Persuasive communication
  • Continuous client education

Key Requirements

  • High school or equivalent
  • Bachelor's degree preferred
  • Salesforce experience preferred
  • 2+ years outside sales or account management in healthcare
  • Proficient in Microsoft Office
  • Ability to travel overnight
  • Valid driver's license and clean driving record

Work Rights

Not specified

Tailored Resume

Cover Letter