Customer Engagement Training Manager - North Africa

Pfizer

Morocco
Hybrid
Develop and deliver training programs
Customer-facing training services
French and english communication
Pfizer is seeking a Customer Engagement Training Manager for the North Africa region, responsible for developing and delivering training programs for the sales team to enhance their communication skills and product knowledge. The ideal candidate should have a background in the pharmaceutical industry, particularly in training, with strong communication and stakeholder management skills

Job Summary

  • Your role will be pivotal in ensuring our sales team is equipped with the knowledge and skills to effectively communicate the benefits of our products.
  • Lead the development of responsible Business Unit market training plan ensuring business requirements are met through development and execution of customer facing training services that are efficient and valued in alignment with Go to Market Excellence.
  • Drive the change management of Pfizer ecosystems (tools and processes) to EM standards in conjunction with the BU Lead and other stakeholders.

Matching Summary

Match Score: 85

Pfizer is seeking a Customer Engagement Training Manager for the North Africa region, responsible for developing and delivering training programs for the sales team to enhance their communication skills and product knowledge. The ideal candidate should have a background in the pharmaceutical industry, particularly in training, with strong communication and stakeholder management skills.

Skills & Requirements

Must-have

  • Develop and deliver training programs
  • Customer-facing training services
  • French and English communication
  • Stakeholder management
  • Change management
  • Training evaluation tools

Nice-to-have

  • Cross-functional and cross-cultural working
  • Leadership style with positive impact
  • Adaptability in fast-paced environment
  • AI tools for problem solving

Key Requirements

  • Bachelor's degree in science related degree
  • At least 5 years of experience in Pharma industry
  • At least 5 years of experience in Training
  • Sales and marketing experience preferable
  • Proficient in common technical tools
  • Proficient in project management skills

Work Rights

Not specified

Tailored Resume

Cover Letter