Patient Services Representative - Oncology

Advocate Health

Unknown, Unknown, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Not specified
Accurate patient registration in emr
Coordinate patient appointments
Answer multiple telephone lines
Advocate Health is seeking a Patient Services Representative for their Oncology Clinic. This full-time position involves providing high-quality service to patients, managing appointments, and ensuring accurate patient records within a fast-paced environment

Job Summary

  • Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
  • Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 75

Advocate Health is seeking a Patient Services Representative for their Oncology Clinic. This full-time position involves providing high-quality service to patients, managing appointments, and ensuring accurate patient records within a fast-paced environment.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Accurate patient registration in EMR
  • Coordinate patient appointments
  • Answer multiple telephone lines
  • Resolve patient questions
  • Verify insurance eligibility
  • Maintain patient confidentiality

Nice-to-have

  • Experience handling difficult callers
  • Ability to work under stressful conditions
  • Exposure to ill patients

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • CRT/PC experience in a customer service setting
  • Ability to lift up to 35 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter