Client Experience Manager

Tixr

Remote, United States
Base: $75,000 - $85,000 / year; bonus/equity: bonu...
Fully remote
5+ years in client success or account management
Experience with ticketing, festivals, venues, or saas
Strong communication and negotiation skills
Tixr is seeking a Client Experience Manager to enhance client relationships and ensure optimal use of their ticketing platform. This remote role involves managing client accounts, improving platform adoption, and driving account growth, all while collaborating with internal teams

Job Summary

  • Tixr is redefining ticketing and event management by providing powerful tools to maximize revenue while enhancing audience experiences.
  • The Client Experience Manager serves as the primary advocate for clients, managing daily operations, fostering relationships, and driving platform adoption.
  • The role offers a competitive salary range of $75,000 - $85,000 plus bonus, equity, and comprehensive benefits including flexible vacation and parental leave.

Matching Summary

Match Score: 85

Tixr is seeking a Client Experience Manager to enhance client relationships and ensure optimal use of their ticketing platform. This remote role involves managing client accounts, improving platform adoption, and driving account growth, all while collaborating with internal teams.

Salary

Base: $75,000 - $85,000 / Year; Bonus/Equity: Bonus + Equity included; Benefits: Health, Dental, Vision, Life, 401k match, Education Stipend

Skills & Requirements

Must-have

  • 5+ years in client success or account management
  • Experience with ticketing, festivals, venues, or SaaS
  • Strong communication and negotiation skills
  • Ability to travel up to 20% of the time
  • Willingness to work weekends as needed

Nice-to-have

  • Proficiency in HubSpot, Notion, Slack, and Google Apps
  • Experience building events on primary ticketing platforms
  • Creative problem-solving mindset
  • Genuine curiosity for asking questions
  • Background in digital marketing within event industry

Key Requirements

  • Bachelor's degree in business or related field
  • 5+ years experience in client success or account management
  • Open to travel and weekend work requirements

Work Rights

Not specified

Tailored Resume

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