Server assistants are responsible for ensuring an exceptional dining experience by serving guests professionally and following Autograph Collection standards
Job Summary
Server assistants are responsible for ensuring an exceptional dining experience by serving guests professionally and following Autograph Collection standards.
The role requires teamwork, attention to detail, and the ability to handle multiple tasks efficiently while maintaining a fun and energetic attitude.
Mainsail is an Equal Opportunity Employer committed to non-discrimination and providing a supportive work environment.
Matching Summary
Server assistants are responsible for ensuring an exceptional dining experience by serving guests professionally and following Autograph Collection standards.
Skills & Requirements
Must-have
Excellent customer service skills
Ability to use POS system
Knowledge of beverage and menu items
Ability to run food and assist servers
Follow proper steps of service
Ability to carry trays and lift 25 pounds
Work as a team within hotel
Nice-to-have
Passion for creating great guest experiences
Ability to upsell items to guests
Comfortable working in high pressure situations
Ability to communicate clearly
Ability to use technology such as tablets
Attend monthly meetings and daily stand ups
Knowledge of wine pairing with meals
Key Requirements
High School diploma or higher
Minimum one year hospitality or serving experience preferred
Previous Server Assistant, Backwater, or Food Runner experience preferred
Ability to stand for extended periods and lift 25 pounds
Ability to communicate clearly verbally and in writing