Customer Banking Specialist - Carnarvon (22.5hr/wk)

Burbankbank

Carnarvon, , Australia
Part-time (22.5 hours per week, monday – friday 9.30am – 2.30pm)
Customer interaction and needs assessment
In-branch technology and digital banking support
Financial health checks
Burbankbank is seeking a part-time Customer Banking Specialist for their Carnarvon branch, focusing on delivering exceptional customer service and facilitating financial solutions for clients. The role requires strong communication skills and a passion for customer care, working collaboratively with branch colleagues to enhance customer experiences

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, referring them to specialists for complex needs.
  • Engage with customers through meaningful conversations, financial health checks, and proactive outreach.

Matching Summary

Match Score: 85

Burbankbank is seeking a part-time Customer Banking Specialist for their Carnarvon branch, focusing on delivering exceptional customer service and facilitating financial solutions for clients. The role requires strong communication skills and a passion for customer care, working collaboratively with branch colleagues to enhance customer experiences.

Skills & Requirements

Must-have

  • Customer interaction and needs assessment
  • In-branch technology and digital banking support
  • Financial Health Checks
  • Loan and credit card application processing
  • Adherence to bank processes and procedures
  • Community engagement and fundraising

Nice-to-have

  • Passion for service excellence
  • Ability to work independently and collaboratively
  • Seeing the big picture for customers
  • Genuine passion for the customer
  • Acting with integrity

Key Requirements

  • Availability for predetermined roster
  • Ability to ask the right questions and find solutions
  • Comfortable working in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter