Bilingual (spanish) Teller - Fells Point Branch

M&T Bank

Baltimore, Maryland, United States of America
Base: $19.00 - $28.84 hourly (usd); bonus/equity: ...
Fluent bilingual english spanish communication
Cash handling and data entry experience
Customer service standards adherence
The position specializes in delivering a differentiated customer experience through digital engagement and lobby management

Job Summary

  • The position specializes in delivering a differentiated customer experience through digital engagement and lobby management.
  • Employees must accurately process financial transactions while adhering to strict Bank Policy and compliance standards.
  • The role requires transitioning identified sales opportunities to appropriate banking partners and resolving escalated account issues.

Matching Summary

The position specializes in delivering a differentiated customer experience through digital engagement and lobby management.

Salary

Base: $19.00 - $28.84 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent bilingual English Spanish communication
  • Cash handling and data entry experience
  • Customer service standards adherence
  • Digital fluency for self-service demonstrations
  • Anti-money laundering compliance knowledge

Nice-to-have

  • Empathy and customer centricity mindset
  • Entrepreneurial spirit in sales opportunities
  • Critical thinking for risk management
  • Ability to stand for long periods
  • Flexibility and adaptability in branch environment

Key Requirements

  • High school diploma or GED equivalent
  • Minimum 6 months customer service experience
  • Data entry and cash handling experience
  • Fluency in English and Spanish required
  • Pass proficiency assessment for language skills

Work Rights

Not specified

Tailored Resume

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