Senior Incident Manager Role

Mercer

Sydney, Australia
Hybrid
Manage incidents end-to-end
Minimum 5 years’ experience
Excellent stakeholder management skills
We are seeking a talented individual to join our Operations team at Mercer as an Incident Manager

Job Summary

  • We are seeking a talented individual to join our Operations team at Mercer as an Incident Manager.
  • You will manage incidents end-to-end and conduct root cause analysis to improve control environments.
  • Mercer fosters a vibrant and inclusive culture where you can work with talented colleagues.

Matching Summary

We are seeking a talented individual to join our Operations team at Mercer as an Incident Manager.

Skills & Requirements

Must-have

  • Manage incidents end-to-end
  • Minimum 5 years’ experience
  • Excellent stakeholder management skills

Nice-to-have

  • Experience in regulated operations environment
  • Knowledge of Mercer systems
  • Ability to coach and support teams

Key Requirements

  • Relevant tertiary or postgraduate qualification
  • Knowledge of Superannuation and Insurance in Super

Work Rights

Must have appropriate approval to work in Australia

Tailored Resume

Cover Letter