Customer Service / Service Delivery Specialist

Leica Microsystems (Danaher Corp)

Wien, Austria
Minimum annual gross salary €40,000 according to c...
Onsite
Customer service experience in international environment
Technical understanding of microscopy or similar fields
Strong german and english communication skills
Leica Microsystems is seeking a Customer Service / Service Delivery Specialist to join their team in Wien, Austria. The role involves managing customer inquiries, coordinating service orders, and ensuring timely invoicing while fostering a customer-centric and innovative environment

Job Summary

  • The role serves as central support for service engineers to ensure smooth planning and execution of service deployments.
  • Employees are responsible for processing customer inquiries, tracking service orders, and issuing invoices for the DACH region.
  • The position requires a structured, team-oriented approach within a global company focused on life sciences innovation.

Matching Summary

Match Score: 85

Leica Microsystems is seeking a Customer Service / Service Delivery Specialist to join their team in Wien, Austria. The role involves managing customer inquiries, coordinating service orders, and ensuring timely invoicing while fostering a customer-centric and innovative environment.

Salary

Minimum annual gross salary €40,000 according to collective agreement; potential significant overpayment based on qualification

Skills & Requirements

Must-have

  • Customer service experience in international environment
  • Technical understanding of microscopy or similar fields
  • Strong German and English communication skills

Nice-to-have

  • Experience with SAP R/3 and Salesforce systems
  • Background in MS Office suite usage
  • Previous role supporting field service engineers

Key Requirements

  • Completed commercial or technical training
  • Several years of professional experience in customer service
  • Very good German and English language proficiency

Work Rights

Not specified

Tailored Resume

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