Patient Billing/services Representative Ii - Heart And Vascular Center

Washington University in St. Louis

St. Louis, Missouri, US
Base: $17.34 - $25.40 / hourly; bonus/equity: not ...
Not specified
Obtain insurance information
Counsel patients on financial assistance
Patient registration and form completion
Washington University in St. Louis is seeking a Patient Billing/Services Representative II for their Heart and Vascular Center. The role involves obtaining insurance information, assisting patients with financial assistance, and handling billing inquiries, requiring strong customer service skills and experience in medical office settings

Job Summary

  • Obtains insurance information from patients and counsels alternative ways for financial assistance.
  • Reviews schedule for new patients, makes updates, and calls patients with appointment time reminders.
  • Offers competitive benefits including vacation, holidays, sick time, health insurance, and tuition assistance.

Matching Summary

Match Score: 75

Washington University in St. Louis is seeking a Patient Billing/Services Representative II for their Heart and Vascular Center. The role involves obtaining insurance information, assisting patients with financial assistance, and handling billing inquiries, requiring strong customer service skills and experience in medical office settings.

Salary

Base: $17.34 - $25.40 / Hourly; Bonus/Equity: Not specified; Benefits: Competitive health insurance, tuition assistance, retirement plan

Skills & Requirements

Must-have

  • Obtain insurance information
  • Counsel patients on financial assistance
  • Patient registration and form completion
  • Appointment reminders and scheduling
  • Explain billing process
  • Answer patient inquiries

Nice-to-have

  • Interpersonal communication skills
  • Oral communication skills
  • Microsoft Office proficiency
  • Office administration knowledge
  • Medical terminology understanding

Key Requirements

  • High school diploma or equivalent
  • 3 Years Billing Systems/Third-Party Claims/Medical Office Experience
  • 3 Years Related Customer Service Experience
  • Basic Life Support certification

Work Rights

Not specified

Tailored Resume

Cover Letter