Job Summary

• Support Coordinator II serves as an intermediate-level support coordinator in the Ambulatory clinic, responsible for ensuring smooth outpatient flow and optimizing patient satisfaction and clinic operation.
• Key responsibilities include coordinating multiple appointments across multi-specialty clinical services, managing daily clinic preparation, handling phone calls, intake, message distribution, obtaining medical records, scheduling procedures, registration, co-pay collections, and referrals management.
• The role requires excellent communication skills, flexibility, a proactive approach, efficiency under pressure, and the ability to work independently and as part of a team, with knowledge of insurance plans and processing referrals.

Matching Summary

Salary

$25.00 - $39.69 per hour; Not specified; Not specified

Skills & Requirements

Key Requirements

• High School or equivalent
• Demonstrated ability in customer service, intake and scheduling
• Proven record of dealing with the public
• Familiarity with Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems
• Excellent communication skills (speak, read, write English)
• Knowledge of insurance plans and coverage
• Ability to process new referrals
• Ability to schedule patients
• Works independently under supervision
• Fire Life Safety Training (LA City)

Work Rights