Responsible for managing and providing oversight for Enterprise laboratory-wide service programs at assigned customer sites
Job Summary
Responsible for managing and providing oversight for Enterprise laboratory-wide service programs at assigned customer sites.
Collaborates with the Agilent Enterprise Sales team to develop sales opportunities, design Enterprise-level support programs to meet the needs of external customers and ensure the implementation and ongoing success of these programs.
This job has a full time weekly schedule and includes the option to work remotely.
Matching Summary
Responsible for managing and providing oversight for Enterprise laboratory-wide service programs at assigned customer sites.
Skills & Requirements
Must-have
Enterprise laboratory-wide service programs
Cross-functional and multi-vendor efforts
Develop sales opportunities
Design support programs
Manage program/project plan
Laboratory instrumentation services support
Nice-to-have
Customer first mindset
Creative problem solving ability
Situational Adaptable
Third party service provider management
Familiar with regulatory requirements
Key Requirements
Minimum four-year university degree in a scientific field or equivalent experience
5 to 7 years of laboratory instrumentation services support and/or consultative sales experience
Experience running customer driven projects
Strong business acumen skills
Strong English and business level proficiency in local language