Job Summary

• As the Office of the President, Quality and Compliance Manager, you'll support the Director to advocate for borrowers across all lines of business, and be responsible for timely and accurate review of complaints.
• Responsibilities include auditing monthly complaint quality, sub-servicer functions, and internal complaint operations, evaluating complaint documentation and records for adherence to and compliance with procedures and applicable regulatory requirements.
• In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

Matching Summary

Salary

Base: $107,395.00 - $132,661.00; Bonus/Equity: eligible for annual bonus/incentives; Benefits: competitive salaries, ownership stake, medical and dental insurance, time off, 401k matching, tuition assistance, employee volunteer program, wellness program

Skills & Requirements

Key Requirements

• 5+ years related experience
• Bachelor's degree required
• Residential mortgage industry knowledge
• Advanced regulatory knowledge
• Advanced auditing principles knowledge

Work Rights