Maintenance Supervisor

KONE Belgique & Luxembourg

Hanoi, Vietnam
6-10 years service engineer experience
2-4 years team leadership experience
Bachelor's degree in related discipline
The purpose of the role is to lead the operational service delivery team ensuring safe and timely commitment delivery to customers

Job Summary

  • The purpose of the role is to lead the operational service delivery team ensuring safe and timely commitment delivery to customers.
  • The supervisor establishes proactive relationships with customers and coaches technicians to continuously improve field performance.
  • KONE values individual contributions, employee engagement, and ethical business practices within a collaborative working culture.

Matching Summary

The purpose of the role is to lead the operational service delivery team ensuring safe and timely commitment delivery to customers.

Skills & Requirements

Must-have

  • 6-10 years Service Engineer experience
  • 2-4 years team leadership experience
  • Bachelor's degree in related discipline
  • Customer relationship management skills
  • Safety and quality culture enforcement
  • Repair sales funnel management

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to work under pressure
  • Fast-paced environment adaptability
  • Innovative collaborative working culture
  • Sustainability focus in daily practice

Key Requirements

  • Bachelor's degree required
  • 6-10 years direct engineering experience
  • 2-4 years team leader experience
  • Service industry background required

Work Rights

Not specified

Tailored Resume

Cover Letter