Customer Service Representative - English Speakers

BP

Santa Fe, Mexico City, Mexico
Not specified; not specified; benefits include lif...
Hybrid
Advanced english proficiency required
High school diploma mandatory
Hybrid work schedule availability
This role supports the delivery of enhanced customer experience by resolving issues for professional truck drivers and motorists on behalf of TravelCenters of America

Job Summary

  • This role supports the delivery of enhanced customer experience by resolving issues for professional truck drivers and motorists on behalf of TravelCenters of America.
  • The position requires interacting with internal and external customers via phone, email, and social media to provide product information and process parking reservations.
  • bp offers a phenomenal environment including life & health insurance, an annual cash bonus, pension plan, and opportunities for learning and development.

Matching Summary

This role supports the delivery of enhanced customer experience by resolving issues for professional truck drivers and motorists on behalf of TravelCenters of America.

Salary

Not specified; Not specified; Benefits include life & health insurance, annual cash bonus, and pension plan

Skills & Requirements

Must-have

  • Advanced English proficiency required
  • High School diploma mandatory
  • Hybrid work schedule availability
  • Parking reservation processing skills
  • Conflict management with difficult customers

Nice-to-have

  • Bachelor's degree preferred
  • Prior US customer service experience
  • Experience with loyalty programs
  • Training other support members
  • Creative problem-solving abilities

Key Requirements

  • High School diploma
  • Advanced English proficiency
  • Prior customer service experience desirable

Work Rights

Not specified

Tailored Resume

Cover Letter