Clubhouse Assistant Melbourne (casual)

Rapha Racing Ltd

Melbourne, Australia
On-site
Legendary rapha customer experience
Welcoming and engaging ambassador
Expert rapha product knowledge
The Clubhouse Assistant is dedicated to delivering the legendary Rapha customer experience across both the retail and café spaces within the Clubhouse

Job Summary

  • The Clubhouse Assistant is dedicated to delivering the legendary Rapha customer experience across both the retail and café spaces within the Clubhouse.
  • Key Responsibilities include engaging, developing and maintaining relationships with all Clubhouse visitors, driving sales, and assisting in the planning and delivery of Clubhouse Rides and Events.
  • Benefits include apparel discounts, an annual clothing allowance, free membership to the Rapha Cycling Club, and mental health support.

Matching Summary

The Clubhouse Assistant is dedicated to delivering the legendary Rapha customer experience across both the retail and café spaces within the Clubhouse.

Skills & Requirements

Must-have

  • legendary Rapha customer experience
  • welcoming and engaging ambassador
  • expert Rapha product knowledge
  • understand the full café offering
  • maintain Visual Merchandising standards

Nice-to-have

  • interest in cycling
  • interest in coffee/barista training

Key Requirements

  • Experience in a luxury retail environment
  • Passionate about delivering legendary customer experiences
  • Proven track record of delivering results
  • Personable and friendly communicator
  • Ability to prioritise and demonstrate initiative
  • Knowledge of the Rapha brand
  • Ability to be flexible and agile

Work Rights

Not specified

Tailored Resume

Cover Letter