Représentant, Service À La Clientèle 15h/semaine - Valleyfield (contract D'un An)

CIBC Capital Markets

Valleyfield, QC, CA
Not specified; not specified; competitive compensa...
Client issue resolution skills
Financial products knowledge
Flexible availability including evenings
This role involves providing frontline support to clients by helping them manage accounts, resolve issues, and connect with specialized team members

Job Summary

  • This role involves providing frontline support to clients by helping them manage accounts, resolve issues, and connect with specialized team members.
  • The position requires working during bank branch hours, including evenings and weekends, and potentially at different locations within a reasonable distance.
  • CIBC offers a competitive compensation package, wellbeing support, and a recognition program called MomentMakers to value employee contributions.

Matching Summary

This role involves providing frontline support to clients by helping them manage accounts, resolve issues, and connect with specialized team members.

Salary

Not specified; Not specified; Competitive compensation mentioned

Skills & Requirements

Must-have

  • Client issue resolution skills
  • Financial products knowledge
  • Flexible availability including evenings
  • Weekend work capability
  • Willingness to travel between branches

Nice-to-have

  • Strong interpersonal communication
  • Empathy for client needs
  • Digital literacy with mobile apps
  • Goal-oriented mindset
  • Curiosity for continuous learning

Key Requirements

  • Legal eligibility to work in Canada
  • Valid work or study permit if applicable
  • Completion of attribute-based assessment

Work Rights

Must be legally eligible to work in the location specified

Tailored Resume

Cover Letter