The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for their Cheltenham branch to enhance customer banking experiences and provide tailored financial solutions. The role requires strong customer service skills and the ability to communicate financial concepts effectively while working in a busy retail environment
Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
You will have in-depth conversations with customers to support their overall banking needs, including Home Loans, Business Banking, and Financial Advice.
The role involves completing Financial Health Checks to assess customer needs and providing holistic solutions through education and digital banking demonstrations.
Matching Summary
Match Score: 85
The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for their Cheltenham branch to enhance customer banking experiences and provide tailored financial solutions. The role requires strong customer service skills and the ability to communicate financial concepts effectively while working in a busy retail environment.
Skills & Requirements
Must-have
Proven experience in Customer Service
Experience in Financial Services or Retail
Ability to articulate financial terms clearly
Availability for Monday-Friday 11:30am-4pm roster
Nice-to-have
Genuine interest in building a career with CommBank
Ability to work in a busy commercial environment
Championing risk-adverse culture and processes
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to ask the right questions and act with integrity