Mechatroniker, Elektroniker Als Servicetechnikerin (m/w/d) Für Aufzüge Und Rolltreppen

KONE ELEVATORS PTY

Leipzig, Germany
On-site
Customer satisfaction through quality of service
Accurate and real time back reporting
Equipment safety and performance
KONE Elevators is seeking a Mechatroniker or Elektroniker to join their team in Leipzig, Germany, focusing on customer service and equipment maintenance for elevators and escalators. The ideal candidate will possess mechanical and electrical skills, a commitment to safety, and customer relationship management abilities

Job Summary

  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
  • Accountable for the end-users and the site safety, and for the safe working environment.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.

Matching Summary

Match Score: 85

KONE Elevators is seeking a Mechatroniker or Elektroniker to join their team in Leipzig, Germany, focusing on customer service and equipment maintenance for elevators and escalators. The ideal candidate will possess mechanical and electrical skills, a commitment to safety, and customer relationship management abilities.

Skills & Requirements

Must-have

  • Customer satisfaction through quality of service
  • Accurate and real time back reporting
  • Equipment safety and performance
  • End-users and site safety
  • Safe working environment and practices
  • Execution of service visits respecting schedule
  • Managing proximity stock and spare needs
  • Familiar with lift and associated technology

Nice-to-have

  • Proactive and precise on-site communication
  • Ambassador attitude
  • Identifying site risk and escalation
  • Identifying unplanned service repairs
  • Raising sales leads to supervisor
  • Feedback to PCM organisation
  • Giving training/coaching to colleagues

Key Requirements

  • Mechatroniker, Elektroniker qualification
  • Service technician experience
  • Experience with elevators and escalators

Work Rights

Not specified

Tailored Resume

Cover Letter