Rtw Case Manager

EML

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
End-to-end claims process management
Stakeholder liaison and communication
The role involves proactively managing mental health and physical claims to achieve optimal outcomes while minimizing claim costs

Job Summary

  • The role involves proactively managing mental health and physical claims to achieve optimal outcomes while minimizing claim costs.
  • EML fosters a learning culture with opportunities for long-term career growth and investment in employee development.
  • Employees enjoy flexibility to work from home up to 3 days per week after the first three months.

Matching Summary

The role involves proactively managing mental health and physical claims to achieve optimal outcomes while minimizing claim costs.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims process management
  • Stakeholder liaison and communication

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking and creativity

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • High level of empathy and resilience
  • Strong communication skills to build rapport

Work Rights

Not specified

Tailored Resume

Cover Letter