The company is a wholly-owned subsidiary of the Bosch Group, operating a 24/7 native Japanese contact center for BPO services in Japan
Job Summary
The company is a wholly-owned subsidiary of the Bosch Group, operating a 24/7 native Japanese contact center for BPO services in Japan.
Key responsibilities include designing and executing Go-to-Market strategies, structuring customer challenges, and leading proposal activities for B2B clients.
The role offers a flexible work environment with remote work options and benefits including social insurance and a defined contribution pension plan.
Matching Summary
The company is a wholly-owned subsidiary of the Bosch Group, operating a 24/7 native Japanese contact center for BPO services in Japan.
Skills & Requirements
Must-have
BPO service design and solution building
Go-to-Market strategy and STP design
Customer value proposition and proposal story
B2B business development and deal creation
Native Japanese language proficiency
Business level English proficiency
Nice-to-have
Deep dive into customer challenges
Business concept to service realization
High growth target commitment
Proactive and self-driven in small teams
Interest in business and operations
Adaptability to change and uncertainty
Key Requirements
Experience in BPO or IT service operations design, requirements definition, and implementation
B2B business development or solution sales experience
Experience in structuring customer challenges and service design
Experience in business process design (As-Is/To-Be)
Experience in contact center, BPO, or SaaS service design
Pre-sales or solution architect experience
New business launch or business expansion experience (1 to 10 phase)