The role involves managing a portfolio of 15-25 high-touch enterprise accounts across France and Switzerland while acting as a trusted advisor
Job Summary
The role involves managing a portfolio of 15-25 high-touch enterprise accounts across France and Switzerland while acting as a trusted advisor.
You will drive adoption of Contentsquare's AI-powered capabilities and help customers leverage behavioral data for strategic insights.
Contentsquare fosters an inclusive workplace where team members are daring, understanding, and deliberate in their approach to making the complex simpler.
Matching Summary
The role involves managing a portfolio of 15-25 high-touch enterprise accounts across France and Switzerland while acting as a trusted advisor.
Skills & Requirements
Must-have
5+ years enterprise Customer Success experience
Fluent French and English communication skills
Deep knowledge of digital experience analytics
Experience with AI-powered products and tools
Proven ability to manage C-level relationships
Nice-to-have
Familiarity with modern data warehouses like Snowflake
Knowledge of LLM-based tools such as ChatGPT
Passion for technology and SaaS business models
Experience collaborating with Sales teams
Additional European language proficiency
Key Requirements
5+ years in high-touch enterprise Customer Success or Account Management
Exceptional written and oral communication in French and English
Strong knowledge of analytics landscape including A/B testing