Customer Service Executive (Airfreight Export)

TRITON AI PTE. LTD.

Singapore, Singapore
Base: up to $4,500; bonus/equity: bonus included; ...
Air export shipment coordination
Awb/hawb document preparation
Customer enquiry handling
The role involves coordinating all air export shipments and liaising with internal teams, customers, and overseas agents

Job Summary

  • The role involves coordinating all air export shipments and liaising with internal teams, customers, and overseas agents.
  • Candidates are responsible for preparing and verifying AWB/HAWB documents to ensure compliance with airline and customer requirements.
  • The position offers a salary up to $4,500 plus AWS and bonus, requiring prompt response to customer calls and enquiries.

Matching Summary

Match Score: 85

The role involves coordinating all air export shipments and liaising with internal teams, customers, and overseas agents.

Salary

Base: Up to $4,500; Bonus/Equity: Bonus included; Benefits: AWS (Annual Wage Supplement)

Skills & Requirements

Must-have

  • Air export shipment coordination
  • AWB/HAWB document preparation
  • Customer enquiry handling
  • Export customs formalities
  • Freight charge approval

Nice-to-have

  • Proactive delay communication
  • Understanding of customer SOPs
  • Strong stakeholder liaison skills
  • Ad-hoc duty flexibility

Key Requirements

  • Experience in air freight export operations
  • Knowledge of export customs procedures
  • Ability to manage multiple stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter