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The Pennsylvania State University is seeking a Membership & Outreach Manager for its Tennis Center, responsible for overseeing daily operations, managing memberships, and fostering a welcoming environment for the community. The ideal candidate should possess strong leadership and interpersonal skills, with a commitment to promoting campus recreation programs.
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Job Summary
Managers must be committed to creating and leading a welcoming environment that enables members of the Penn State community to thrive.
Perform membership and court time sales, administrative duties, answering the office phone, guiding facility tours and providing general customer service to patrons.
Develop and conduct monthly staff meetings and skill sessions.
Matching Summary
Match Score: 75
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The Pennsylvania State University is seeking a Membership & Outreach Manager for its Tennis Center, responsible for overseeing daily operations, managing memberships, and fostering a welcoming environment for the community. The ideal candidate should possess strong leadership and interpersonal skills, with a commitment to promoting campus recreation programs.
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Skills & Requirements
Must-have
Excellent interpersonal skills
Strong problem-solving skills
Strong communication skills
Ability to multitask
Policy enforcement
Customer service
Nice-to-have
Commitment to a welcoming environment
Positive rapport with patrons and employees
Role model appropriate behavior
Receptive to professional development
Key Requirements
Minimum of 150 hours as a Membership and Outreach Attendant