Support Enablement Specialist

HARVEY

New York, United States
Base: $87,000 - $130,400 usd; bonus/equity: not sp...
Remote
2+ years support enablement experience
Technical saas product environment
Instructional design fundamentals
Harvey is transforming legal and professional services by combining frontier agentic AI with an enterprise-grade platform

Job Summary

  • Harvey is transforming legal and professional services by combining frontier agentic AI with an enterprise-grade platform.
  • The role focuses on building and maintaining enablement content across the full learning lifecycle from onboarding to ongoing training.
  • Candidates must be strong executors who thrive in a fast-moving environment where work is always evolving.

Matching Summary

Harvey is transforming legal and professional services by combining frontier agentic AI with an enterprise-grade platform.

Salary

Base: $87,000 - $130,400 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2+ years support enablement experience
  • Technical SaaS product environment
  • Instructional design fundamentals
  • Content creation for learning materials
  • Fast release cycle adaptation

Nice-to-have

  • Experience with LMS platforms
  • Video creation tools proficiency
  • AI-assisted content development workflows
  • Collaborative nature and proactive communication

Key Requirements

  • 2+ years of experience in support enablement or related role
  • Strong content creation skills for complex technical information
  • Solid instructional design fundamentals

Work Rights

Not specified

Tailored Resume

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