Ai Onboarding Specialist - Medspa

Podium

Lehi, UT, US
On-site (5 days a week in lehi, ut)
Ai product expert
Customer account management
Tailored team trainings
Podium is seeking an AI Onboarding Specialist to facilitate the implementation and onboarding of new customer accounts, focusing on AI agents. The role requires strong communication skills, experience in customer onboarding, and a basic understanding of AI technologies

Job Summary

  • The AI Onboarding Specialist is responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents, managing account connections, integration fulfillment, and tailored team trainings.
  • Key responsibilities include being a Podium product expert, managing escalations, ensuring product adoption, implementing AI agents, and conducting full-team trainings for all locations.
  • Podium offers a transparent culture, great opportunities for career growth, life insurance, paid parental leave, fertility benefits, excellent medical, dental, and vision benefits, a 401k plan, and onsite amenities like a gym and childcare.

Matching Summary

Match Score: 85

Podium is seeking an AI Onboarding Specialist to facilitate the implementation and onboarding of new customer accounts, focusing on AI agents. The role requires strong communication skills, experience in customer onboarding, and a basic understanding of AI technologies.

Skills & Requirements

Must-have

  • AI product expert
  • customer account management
  • tailored team trainings
  • resolve customer issues
  • usage monitoring
  • AI agent implementation

Nice-to-have

  • growth-oriented approach to AI
  • navigating complex customer environments

Key Requirements

  • 1-2 years customer onboarding/implementation experience
  • Working knowledge of AI technologies
  • Bachelor's degree in business or similar
  • Exceptional written and communication skills
  • Experience communicating directly with clients
  • Proven track record of managing multiple concurrent projects
  • Excellent problem-solving skills
  • Self-starter
  • Ability to sort through large volumes of data

Work Rights

Not specified

Tailored Resume

Cover Letter