Incident And Escalation Specialist

KID-Systeme

Brasov, Romania
Competitive salary; multiple bonuses (for performa...
Hybrid
Major incident management
Shopfloor support
End-user-computing knowledge
Focus on operational support for Major Incident Management and Shopfloor Support

Job Summary

  • Focus on operational support for Major Incident Management and Shopfloor Support.
  • Responsibilities include escalation management, major incident coordination, and monitoring device availability.
  • Offers a competitive salary, multiple bonuses, private medical plan, wellness access, and a hybrid work policy.

Matching Summary

Focus on operational support for Major Incident Management and Shopfloor Support.

Salary

Competitive salary; multiple bonuses (for performance, attendance, and holidays); comprehensive benefits package

Skills & Requirements

Must-have

  • Major Incident Management
  • Shopfloor Support
  • End-User-Computing knowledge
  • industrial IT hardware understanding

Nice-to-have

  • Resilience under pressure
  • Clear communication skills
  • Stakeholder information management

Key Requirements

  • Experience in incident and crisis management
  • Complex IT infrastructure experience

Work Rights

Not specified

Tailored Resume

Cover Letter