Loyalty Program Manager

Valeo Service

Paris, France
Not specified; not specified; benefits include sto...
5+ years loyalty strategy experience
B2b or b2c program improvement
Data-driven decision making skills
Lead the evolution and performance of the Valeo Specialist Club, a global loyalty program for professional mechanics

Job Summary

  • Lead the evolution and performance of the Valeo Specialist Club, a global loyalty program for professional mechanics.
  • Define long-term strategy, gamification logic, and personalized member journeys to drive engagement and retention.
  • Manage the program budget, optimize reward models for ROI, and collaborate with cross-functional teams including Product, CRM, and IT.

Matching Summary

Lead the evolution and performance of the Valeo Specialist Club, a global loyalty program for professional mechanics.

Salary

Not specified; Not specified; Benefits include stock plan, CSE, partial remote work, and company restaurant

Skills & Requirements

Must-have

  • 5+ years loyalty strategy experience
  • B2B or B2C program improvement
  • Data-driven decision making skills
  • Stakeholder management in matrix orgs
  • ROI optimization for rewards models

Nice-to-have

  • Multicultural organization experience
  • Strategic vision with operational sense
  • Experience with secondary markets
  • Digital platform collaboration skills

Key Requirements

  • Minimum 5 years in loyalty strategies
  • Proven experience improving client programs
  • Strong analytical capabilities with data translation skills

Work Rights

Not specified

Tailored Resume

Cover Letter