Service Advisor

Montclair Acura

Verona, NJ, United States
$64,000.00-$161,000.00; not specified; medical, de...
On-site
Automotive service and repairs
Customer service
Vehicle inspection
Montclair Acura is seeking an Automotive Service Advisor to facilitate customer service and vehicle repairs at their Verona, NJ location. The ideal candidate should have prior service advisor experience and a basic understanding of automotive mechanics, with a strong focus on customer satisfaction

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • Keeping customer informed of service specials, completion times and service expenses.

Matching Summary

Match Score: 85

Montclair Acura is seeking an Automotive Service Advisor to facilitate customer service and vehicle repairs at their Verona, NJ location. The ideal candidate should have prior service advisor experience and a basic understanding of automotive mechanics, with a strong focus on customer satisfaction.

Salary

$64,000.00-$161,000.00; Not specified; Medical, Dental and Vision Plans

Skills & Requirements

Must-have

  • automotive service and repairs
  • customer service
  • vehicle inspection
  • manufacturer warranty administration

Nice-to-have

  • earning customers for life
  • team player

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter