Kyc Representative

Payoneer

Shenzhen, China
On-site
Strong oral and written communication in both mandarin and english
Detail-oriented and proactive in problem-solving
Able to work under pressure with time constraint
Payoneer is seeking a KYC Representative for their Shenzhen office to oversee client onboarding, verifying documents for compliance and authenticity. The ideal candidate should possess strong communication skills in both Mandarin and English, a customer-centric mindset, and the ability to adapt quickly in a fast-paced environment

Job Summary

  • The role involves verifying customer documents during onboarding for authenticity and compliance while maintaining strict adherence to local and global KYC standards.
  • Candidates will serve as the point of contact for business escalations, providing insights and resolving cases in a fast and accurate manner.
  • Payoneer is a global financial platform connecting underserved businesses to the economy with over 2,500 colleagues working across 190 countries.

Matching Summary

Match Score: 85

Payoneer is seeking a KYC Representative for their Shenzhen office to oversee client onboarding, verifying documents for compliance and authenticity. The ideal candidate should possess strong communication skills in both Mandarin and English, a customer-centric mindset, and the ability to adapt quickly in a fast-paced environment.

Skills & Requirements

Must-have

  • Strong oral and written communication in both Mandarin and English
  • Detail-oriented and proactive in problem-solving
  • Able to work under pressure with time constraint

Nice-to-have

  • KYC knowledge will be a plus
  • Quick learner with strong adaptability
  • Customer-centric mindset

Key Requirements

  • Good performance and reference check from line manager (for internal candidates)
  • 2+ years' working experience (for internal candidates)
  • Minimum of 1 year tenure in Payoneer CC or Ops roles (for internal candidates)

Work Rights

Not specified

Tailored Resume

Cover Letter