As Workplace and Reception Lead, you play a key role in the Corporate Services team, ensuring a seamless, welcoming, and professional front-of-house experience
Job Summary
As Workplace and Reception Lead, you play a key role in the Corporate Services team, ensuring a seamless, welcoming, and professional front-of-house experience.
Manage reception team performance, develop training plans, and monitor metrics to enhance service delivery and align with client standards.
Interact with clients to share ideas for improving front-of-house services, participate in event briefings, and act as a liaison for service feedback and improvements.
Matching Summary
As Workplace and Reception Lead, you play a key role in the Corporate Services team, ensuring a seamless, welcoming, and professional front-of-house experience.
Skills & Requirements
Must-have
front of house operations
customer service excellence
meeting room management
reception team leadership
facilities management requests
Nice-to-have
awesome attitude
high attention to detail
creative problem-solving skills
positive stakeholder relations
Key Requirements
Experience in financial/investment bank services or 4-to-5-star hotel or corporate reception/customer service
Familiar with administrative support tasks and request management