Job Summary

• The University of Rochester is committed to the Meliora ideal, fostering a community defined by equity, leadership, integrity, openness, respect, and accountability.
• Representatives serve as the primary resource for patient and visitor information, acting as advocates and liaisons across 12 locations throughout the Medical Center.
• This role requires independent judgment to navigate complex visitor interactions, manage hospital access protocols, and escalate sensitive situations to management or Public Safety.

Matching Summary

Salary

Hourly: $18.50 - $24.98; Type: Part time (20 hours/week); Range determined by market data, education, and experience

Skills & Requirements

Key Requirements

• High School Diploma
• 2-3 years customer service experience
• Valid Driver License (preferred)
• Medical terminology knowledge (preferred)

Work Rights