Eligibility Operations Worker - Scottsbluff

dmv.nebraska.gov

Scottsbluff, NE, US
Base: $20.859; bonus/equity: not specified; benefi...
Reviewing assistance applications
Verifying financial information
Using microsoft office software
The role involves determining eligibility for individuals within Economic Assistance or Medicaid programs to ensure access to food, financial assistance, and medical care

Job Summary

  • The role involves determining eligibility for individuals within Economic Assistance or Medicaid programs to ensure access to food, financial assistance, and medical care.
  • Candidates will participate in 6-8 weeks of paid training to prepare for reviewing applications and verifying demographic and financial information via electronic, phone, or in-person exchanges.
  • The organization offers stable employment, tuition reimbursement, a 156% match on retirement contributions, and flexible schedules as part of a supportive environment promoting diversity and inclusion.

Matching Summary

The role involves determining eligibility for individuals within Economic Assistance or Medicaid programs to ensure access to food, financial assistance, and medical care.

Salary

Base: $20.859; Bonus/Equity: Not specified; Benefits: 13 Paid Holidays, Tuition Reimbursement, Retirement Plan Match

Skills & Requirements

Must-have

  • Reviewing assistance applications
  • Verifying financial information
  • Using Microsoft Office software
  • Navigating multiple computer programs
  • Interpreting program regulations

Nice-to-have

  • Passion for helping people live better lives
  • Experience in human services field
  • Strong customer service skills
  • Ability to work independently
  • Empathy and respect for clients

Key Requirements

  • 24 semester hours in behavioral sciences or related field
  • Experience in customer service or eligibility determination
  • Knowledge of interviewing practices and sociological conditions

Work Rights

Not specified

Tailored Resume

Cover Letter