Spécialiste Sur Site, Services Technologiques / Field Specialist, Technology Service
Ricoh
Montreal, QC, Canada
Electro-mechanical and electronic devices
Troubleshooting and diagnostics
Customer relationship management
The Field Specialist, Technology Service services and repairs a variety of office equipment at customer locations, usually within a specific geographic area
Job Summary
The Field Specialist, Technology Service services and repairs a variety of office equipment at customer locations, usually within a specific geographic area.
Responsibilities include performing a full range of servicing and repair procedures, managing territory and customer relationships, and actively driving revenue-generating opportunities.
Requires a valid driver's license, extensive daily travel, and the ability to perform physical tasks such as lifting up to 50 pounds and moving objects up to 400 pounds.
Matching Summary
The Field Specialist, Technology Service services and repairs a variety of office equipment at customer locations, usually within a specific geographic area.
Skills & Requirements
Must-have
Electro-mechanical and electronic devices
Troubleshooting and diagnostics
Customer relationship management
Territory and inventory management
Physical effort required
Nice-to-have
Professional appearance and behavior
Diplomacy in corporate environment
Initiative to improve customer experience
Continuous product knowledge updates
Key Requirements
Post-Secondary Education in technical specialization