Support Operator Associate

Ohiosophe

Base: $18.85 - $28.30 ph; bonus/equity: not specif...
Call center environment experience
Hipaa compliance knowledge
Multi-line phone handling
Advocate Health offers a comprehensive suite of Total Rewards including benefits, competitive compensation, and career development programs

Job Summary

  • Advocate Health offers a comprehensive suite of Total Rewards including benefits, competitive compensation, and career development programs.
  • The position requires working every other weekend and alternating Monday and Friday third shifts from 11:30 PM to 7:00 AM.
  • Advocate Health is a national leader in clinical innovation and provides care across multiple states with a large integrated health system.

Matching Summary

Advocate Health offers a comprehensive suite of Total Rewards including benefits, competitive compensation, and career development programs.

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Not eligible for benefits

Skills & Requirements

Must-have

  • Call center environment experience
  • HIPAA compliance knowledge
  • Multi-line phone handling
  • Third shift availability
  • Stressful situation problem-solving
  • Typing and reading alarm panels

Nice-to-have

  • Customer service experience
  • Verbal and written communication skills
  • Ability to work weekends and holidays
  • Training program completion
  • Callback support availability

Key Requirements

  • High School Diploma or GED
  • Previous phone or customer service experience preferred
  • Ability to work weekends, holidays, and overtime
  • Completion of multi-week training program

Work Rights

Not specified

Tailored Resume

Cover Letter