Permit Operations Lead (nyc Hybrid)

PermitFlow

New York City, NY, United States
Remote
Construction permitting expertise
Customer relationship management
Process optimization
Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements

Job Summary

  • Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements.
  • Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities.
  • Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency.

Matching Summary

Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements.

Skills & Requirements

Must-have

  • Construction permitting expertise
  • Customer relationship management
  • Process optimization
  • Data-driven decision making
  • AI tools and emerging technologies

Nice-to-have

  • Customer-centric mindset
  • Team player
  • Tech-forward and adaptable

Key Requirements

  • 3-5+ years of relevant experience
  • Comprehensive knowledge of permitting processes
  • Multi-state expertise preferred
  • Exceptional project management skills
  • Leadership experience (2+ years preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter