Customer Service Officer

HOYA LENS (S) PTE LTD

Singapore
5.5 days’ work week with alternating shifts, including overtime.
1-year proven customer service experience
Ability to work in fast-paced environment
Strong phone contact handling skills
HOYA LENS (S) PTE LTD is seeking a Customer Service Officer in Singapore to manage customer inquiries and order processing. The ideal candidate should have at least one year of customer service experience, preferably in the optical industry, and possess strong communication skills

Job Summary

  • The role is responsible for managing incoming calls, resolving customer issues, and processing orders accurately.
  • Candidates must possess strong phone handling skills and the ability to prioritize tasks in a fast-paced environment.
  • The position requires working a 5.5-day rotating week schedule including weekends.

Matching Summary

Match Score: 75

HOYA LENS (S) PTE LTD is seeking a Customer Service Officer in Singapore to manage customer inquiries and order processing. The ideal candidate should have at least one year of customer service experience, preferably in the optical industry, and possess strong communication skills.

Skills & Requirements

Must-have

  • 1-year proven customer service experience
  • Ability to work in fast-paced environment
  • Strong phone contact handling skills
  • Basic Microsoft Office skills
  • Willingness to work rotating shifts

Nice-to-have

  • Optical industry experience
  • Team player with great interpersonal skills
  • Positive attitude and adaptability
  • Cross-functional support capability

Key Requirements

  • GCE 'O' level education
  • 1 year of customer service experience
  • Basic Microsoft Office proficiency

Work Rights

Not specified

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