NTT Communications is seeking an Associate Telecommunications Operations Specialist responsible for processing invoices through FLA processes while ensuring compliance with SLAs and KPIs. The role requires strong client service skills and a developing understanding of telecommunications accounts payable services
Job Summary
The role involves ensuring all invoices are processed through First Level Approval processes within agreed Service Level Agreements.
You will act as a liaison to clients, managing telecommunications cost allocation and resolving invoice exceptions proactively.
NTT DATA is a global leader serving 75% of the Fortune Global 100 with a commitment to diversity and inclusion.
Matching Summary
Match Score: 85
NTT Communications is seeking an Associate Telecommunications Operations Specialist responsible for processing invoices through FLA processes while ensuring compliance with SLAs and KPIs. The role requires strong client service skills and a developing understanding of telecommunications accounts payable services.
Skills & Requirements
Must-have
Telecommunications accounts payable services
Invoice validation and dispute management
Carrier and client communication skills
General ledger coding procedures
SLA and KPI adherence
Nice-to-have
Client service skills with senior management
Goal oriented persistence in follow up
Excellent attention to detail
Ability to multi-task daily workload
End-to-end process knowledge
Key Requirements
Bachelor's degree in Finance, Accounting, or Telecommunications
Moderate experience in telecommunications accounts payable