Chief Concierge - Janu Tokyo

Amanresorts International Pte. Ltd

Tokyo, Japan
Not specified; not specified; comprehensive benefi...
10 years practical concierge experience
5 years luxury hotel environment experience
Managerial leadership experience required
This role involves leading the Concierge function to set the tone for memorable and genuine guest experiences at Janu Tokyo

Job Summary

  • This role involves leading the Concierge function to set the tone for memorable and genuine guest experiences at Janu Tokyo.
  • Candidates must possess advanced business-level proficiency in both English and Japanese alongside extensive operational skills in hotel systems.
  • The position offers comprehensive benefits including social insurance, medical checkups, transportation allowance, and access to employee welfare programs.

Matching Summary

This role involves leading the Concierge function to set the tone for memorable and genuine guest experiences at Janu Tokyo.

Salary

Not specified; Not specified; Comprehensive benefits package including social insurance and meal allowance

Skills & Requirements

Must-have

  • 10 years practical concierge experience
  • 5 years luxury hotel environment experience
  • Managerial leadership experience required
  • Advanced business-level English proficiency
  • Advanced business-level Japanese proficiency
  • Opera HotSOS Alice operational skills

Nice-to-have

  • Passion for personalized service
  • Innovation in guest engagement
  • Dynamic luxury environment adaptability
  • Strong relationship building skills
  • Cultural experience coordination expertise

Key Requirements

  • Minimum 10 years concierge experience
  • Minimum 5 years luxury hotel experience
  • Prior management experience required
  • CEFR C1 English proficiency
  • CEFR C1 Japanese proficiency
  • Shift scheduling and labor management knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter