Contact Center Service Advisor

Pennsylvania State Employees Credit Union

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Superior member service
Advanced knowledge of products
Handling share and loan transactions
** The Pennsylvania State Employees Credit Union is seeking a passionate Contact Center Service Advisor to provide exceptional member service, handle various account inquiries, and support the member experience team. This role requires strong communication skills, problem-solving abilities, and a commitment to continuous improvement in a supportive work environment. **

Job Summary

  • Members Achieve More isn't just a tagline for us, it's part of everything we do.
  • The Service Advisor will educate members on the responsible use of products and services.
  • Engage in ongoing training, implement feedback, and conduct self-evaluations to improve performance.

Matching Summary

Match Score: 75

** The Pennsylvania State Employees Credit Union is seeking a passionate Contact Center Service Advisor to provide exceptional member service, handle various account inquiries, and support the member experience team. This role requires strong communication skills, problem-solving abilities, and a commitment to continuous improvement in a supportive work environment. **

Skills & Requirements

Must-have

  • superior member service
  • advanced knowledge of products
  • handling share and loan transactions

Nice-to-have

  • passionate individuals
  • excellent member service skills
  • ongoing training and self-evaluations

Key Requirements

  • High School diploma required

Work Rights

Not specified

Tailored Resume

Cover Letter