Customer advisor (grade 3): starting from $83,738....
On-site
Customer service
Problem solving
Data entry
These roles sit within the largest operational area of our organisation and play a critical role in supporting South Australian employers to meet their premium and registration obligations under the Return to Work Scheme
Job Summary
These roles sit within the largest operational area of our organisation and play a critical role in supporting South Australian employers to meet their premium and registration obligations under the Return to Work Scheme.
Premium Operations is a collaborative, high‑performing team who work together to deliver accurate, timely and customer‑centred premium services.
At ReturnToWorkSA, you can expect a range of benefits including an extensive wellbeing program, flexible work options such as working from home, and access to learning and development programs.
Matching Summary
These roles sit within the largest operational area of our organisation and play a critical role in supporting South Australian employers to meet their premium and registration obligations under the Return to Work Scheme.
Salary
Customer Advisor (Grade 3): starting from $83,738.00; Premium Officer (Grade 2): starting from $69,142.00; Benefits: Not specified
Skills & Requirements
Must-have
Customer service
Problem solving
Data entry
Communication skills
Attention to detail
Nice-to-have
Collaborative team player
Growth mindset
Interest in legislation
Positive attitude
Key Requirements
Experience in insurance, underwriting, or financial services
Strong analytical and problem-solving skills
Ability to gather information and make evidence-based decisions
Excellent written and verbal communication skills
High attention to detail and accuracy
Ability to navigate multiple systems and maintain accurate records