Head, Aftersales – Southern

Inokom Corporation

After sales team management
Branch profitability oversight
Customer service experience delivery
The role is responsible for meeting all customers' needs in accordance with after sales CSI targets

Job Summary

  • The role is responsible for meeting all customers' needs in accordance with after sales CSI targets.
  • You will manage the after sales team to ensure profitability, productivity, efficiency, and utilization of the branch.
  • The position requires ensuring compliance with principal requirement standards and all employment procedures under existing legislation.

Matching Summary

The role is responsible for meeting all customers' needs in accordance with after sales CSI targets.

Skills & Requirements

Must-have

  • After sales team management
  • Branch profitability oversight
  • Customer service experience delivery
  • Statutory compliance adherence
  • Principal requirement standards

Nice-to-have

  • Operational excellence mindset
  • High performance standards
  • Good corporate governance knowledge

Key Requirements

  • Management of after sales team
  • Knowledge of statutory requirements
  • Adherence to company policy

Work Rights

Not specified

Tailored Resume

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