Customer Service Rep Ii

MEDTRONIC

Shinagawa, Japan
Competitive salary; short-term incentive plan (mip...
Hybrid (onsite with potential for 1-2 days remote work after training)
3+ years business experience
Customer communication skills
Microsoft office proficiency
Medtronic is seeking a Customer Service Representative II for its Cardiac Rhythm Management division in Shinagawa, Japan. The role focuses on providing support to patients using implanted medical devices, addressing their concerns and inquiries through effective communication

Job Summary

  • This role focuses on providing compassionate support to patients using Medtronic's cardiac implantable devices to improve their quality of life.
  • Employees will handle inbound and outbound calls regarding electromagnetic interference concerns, remote monitoring device setup, and troubleshooting.
  • The company offers a comprehensive benefits package including up to 360,000 JPY in child-rearing subsidies and flexible work arrangements.

Matching Summary

Match Score: 85

Medtronic is seeking a Customer Service Representative II for its Cardiac Rhythm Management division in Shinagawa, Japan. The role focuses on providing support to patients using implanted medical devices, addressing their concerns and inquiries through effective communication.

Salary

Competitive salary; Short-term incentive plan (MIP) eligible; Benefits include child-rearing subsidy and flexible leave

Skills & Requirements

Must-have

  • 3+ years business experience
  • Customer communication skills
  • Microsoft Office proficiency
  • Multitasking and information processing

Nice-to-have

  • Call center or customer support experience
  • Sales administrative experience
  • Healthcare industry background

Key Requirements

  • High school diploma or higher
  • Minimum 3 years of social work experience
  • Targeted recruitment for individuals with disabilities

Work Rights

Not specified

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