Team Manager Auto Field Inspectors

AIG

Mexico City, Mexico
Team performance management
Technical claims assessment
Claims cost control
Manage a team of on field and Desktop inspectors to drive best practice claims handling performance, optimal claims outcomes, and customer service

Job Summary

  • Manage a team of on field and Desktop inspectors to drive best practice claims handling performance, optimal claims outcomes, and customer service.
  • Accountable for team performance, professional and technical development, compliance, and effective resolution of technical auto claims.
  • AIG values in-person collaboration and offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Manage a team of on field and Desktop inspectors to drive best practice claims handling performance, optimal claims outcomes, and customer service.

Skills & Requirements

Must-have

  • Team performance management
  • Technical claims assessment
  • Claims cost control
  • Policy wording interpretation
  • Auto material damage assessments
  • KPI and data analysis

Nice-to-have

  • Positive stakeholder influence
  • Cross-cultural communication
  • Strategic directive delivery
  • In-person collaboration culture
  • Continuous learning and development

Key Requirements

  • People and team management experience
  • Strong stakeholder management experience
  • Experience in negotiation and mediation
  • Experience in conducting technical claims audits
  • Minimum 3 years of experience in claims handling

Work Rights

Not specified

Tailored Resume

Cover Letter