Sr. Customer Success Manager - Enterprise

6sense

United States, United States
Base: $109,000.00 - $150,000.00; bonus/equity: bon...
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Driving adoption and strategic alignment
Owning renewals and grr metrics
Building executive relationships
** 6sense is seeking a Senior Customer Success Manager for its Enterprise segment, responsible for driving customer adoption, managing renewals, and fostering executive relationships. The ideal candidate should possess extensive experience in customer success within SaaS environments and demonstrate strong analytical and communication skills. **

Job Summary

  • As a Sr. Customer Success Manager - Enterprise at 6sense, you’ll play a pivotal role in driving adoption, aligning platform usage with strategic business outcomes, and ensuring long-term customer value.
  • You’ll own high-impact customer relationships, lead renewal and growth strategies, and help operationalize Customer Success for scale across our enterprise segment.
  • 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO).

Matching Summary

Match Score: 75

** 6sense is seeking a Senior Customer Success Manager for its Enterprise segment, responsible for driving customer adoption, managing renewals, and fostering executive relationships. The ideal candidate should possess extensive experience in customer success within SaaS environments and demonstrate strong analytical and communication skills. **

Salary

Base: $109,000.00 - $150,000.00; Bonus/Equity: bonus program or commission plan, and stock options; Benefits: generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO)

Skills & Requirements

Must-have

  • driving adoption and strategic alignment
  • owning renewals and GRR metrics
  • building executive relationships
  • developing success plans and EBRs
  • driving product feedback and roadmap alignment
  • B2B demand generation, marketing operations, and sales analytics

Nice-to-have

  • thrive in dynamic environments
  • cultivate champions who will share success stories
  • contributing to a fun, collaborative team culture

Key Requirements

  • 5+ years in Customer Success, Account Management, or Consulting
  • 3+ years managing enterprise accounts
  • Experience aligning platform usage with business outcomes
  • Familiarity with marketing tech stack
  • BA/BS degree required
  • Willingness to travel (~25%)

Work Rights

Not specified

Tailored Resume

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