$159,120.00 - $238,680.00; not specified; medical,...
Onsite
In-depth technical support
Lead problem solving efforts
Implement quality efforts
The Product Support Manager provides in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services
Job Summary
The Product Support Manager provides in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services.
This role involves determining service level standards, answering technical questions for complex issues, and prioritizing product improvements related to customer issues.
Caterpillar's Oil and Gas division provides superior products and service solutions to make customers more efficient and lower total cost of ownership.
Matching Summary
The Product Support Manager provides in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services.
Salary
$159,120.00 - $238,680.00; Not specified; Medical, dental, and vision benefits*