Customer Service Specialist - Benelux

Metso

Düsseldorf, Germany
On-site
Sap and crm systems
Order entry and invoicing
Customer inquiries and complaints
Support profitable business growth by delivering reliable and timely commercial customer service for assigned customers and territories

Job Summary

  • Support profitable business growth by delivering reliable and timely commercial customer service for assigned customers and territories.
  • Manage customer inquiries, quotations, order entry, invoicing, and follow-up activities end-to-end using SAP and CRM systems.
  • Benefit from a central workplace with excellent public transport connections and the option to lease a company bike.

Matching Summary

Support profitable business growth by delivering reliable and timely commercial customer service for assigned customers and territories.

Skills & Requirements

Must-have

  • SAP and CRM systems
  • order entry and invoicing
  • customer inquiries and complaints
  • spare and wear parts support
  • remote customer relationships

Nice-to-have

  • inclusive culture
  • personal growth journey
  • structured and detail-focused
  • process-driven environment

Key Requirements

  • Fluency in English and Dutch
  • Commercial, administrative, or technical education
  • Experience in customer service or order management
  • Experience in industrial or technical environment
  • French is considered an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter