Dewalt Factory Service Customer Service Representative

Stanley Black & Decker

Vancouver, BC, Canada
Base: $19.00-$22.00 ph; bonus/equity: not specifie...
Customer service skills
Sales skills
Organizational skills
Ensure courteous, knowledgeable and efficient service to all customers to maximize 100% customer satisfaction

Job Summary

  • Ensure courteous, knowledgeable and efficient service to all customers to maximize 100% customer satisfaction.
  • Administer warranty, other company policy and procedures and make the day-by-day operational decisions.
  • Opportunity for career advancement with a fortune 200 company and competitive compensation & benefits package.

Matching Summary

Ensure courteous, knowledgeable and efficient service to all customers to maximize 100% customer satisfaction.

Salary

Base: $19.00-$22.00 /hour; Bonus/Equity: Not specified; Benefits: Competitive compensation & benefits package

Skills & Requirements

Must-have

  • Customer service skills
  • Sales skills
  • Organizational skills
  • Computer proficiency
  • Ability to lift 20lbs
  • Ability to stand for 95% of workday

Nice-to-have

  • Retail sales experience
  • Prior shipping/receiving experience
  • Working knowledge of Microsoft Office

Key Requirements

  • Experience in retail sales is an asset
  • Working knowledge of computers
  • Ability to lift a minimum of 20lbs
  • Ability to stand for 95 % of your workday
  • Prior shipping/Receiving experience an asset

Work Rights

Not specified

Tailored Resume

Cover Letter