Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Not specified
Excellent customer experience promotion
Oversees front of store team
Promotes loyalty programs
TJ Maxx is seeking a Customer Experience Coordinator in Woburn, MA, to enhance customer satisfaction and oversee a team of associates. The role involves promoting excellent customer service, training staff, and ensuring adherence to company policies
Job Summary
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.
Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role-modeling outstanding customer service.
Benefits include associate discount, EAP, 401(k) associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those who meet service or hours requirements.
Matching Summary
Match Score: 85
TJ Maxx is seeking a Customer Experience Coordinator in Woburn, MA, to enhance customer satisfaction and oversee a team of associates. The role involves promoting excellent customer service, training staff, and ensuring adherence to company policies.
Salary
Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, etc.; eligibility for medical/dental/vision, 401(k) match, paid parental leave, etc.
Skills & Requirements
Must-have
Excellent customer experience promotion
Oversees front of store team
Promotes loyalty programs
Engaging and interacting with customers
Maintains clean and organized store
Addresses customer concerns promptly
Nice-to-have
Positive internal and external customer experience