Client Experience Coordinator

JLL

London, United Kingdom
5-star client service delivery
Proactive client engagement
Event coordination and management
This role combines workplace experience curation with high-touch client service, serving as the primary point of contact for all client interactions, vendor management, event coordination, and employee engagement initiatives

Job Summary

  • This role combines workplace experience curation with high-touch client service, serving as the primary point of contact for all client interactions, vendor management, event coordination, and employee engagement initiatives.
  • Community Hosts are the workplace experience ambassadors, responsible for initiatives and programs to curate an engaging workplace and employee experience.
  • This role offers the opportunity to be at the forefront of workplace experience delivery, working in a dynamic environment where excellence is the standard, client satisfaction is paramount, and creating memorable experiences is the daily mission.

Matching Summary

This role combines workplace experience curation with high-touch client service, serving as the primary point of contact for all client interactions, vendor management, event coordination, and employee engagement initiatives.

Skills & Requirements

Must-have

  • 5-star client service delivery
  • proactive client engagement
  • event coordination and management
  • vendor relationship management
  • health and safety compliance

Nice-to-have

  • anticipatory service mindset
  • people person qualities
  • team player commitment
  • professional discretion and confidentiality

Key Requirements

  • Minimum 3 years hospitality/co-working experience
  • Fluent in English language
  • Proficient in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter